How it works.

We want building and managing your website to be as straightforward and transparent as possible. From domains and hosting to design, SEO and ongoing marketing support, here’s what you can expect when working with So&So Marketing.

Website domains and hosting.

• All domain names are subject to availability at the time of registration.

• Domain registration and hosting are charged annually at an agreed rate, based on current provider costs.

• Domain and hosting fees must be paid before website construction begins.

• We can set up professional email addresses, such as info@yourdomain.co.uk, or redirect emails to your existing accounts.

• All domains are registered using your business address to ensure transparency and clear ownership details.

• We recommend securing both the .co.uk and .com versions of your domain where available.

• Hosting includes server space, email and database support.

• If you already own a domain, we can arrange to transfer it to our servers.

• To ensure consistent support and reliable management, domains and hosting must be managed by us. Third party hosting is not supported.

• If your agreement ends, your domain will be released to you. Website files, databases and associated hosting data will be removed, so you are responsible for arranging any necessary backups or transfers beforehand.

Website design.

• A 50% deposit is required before work begins, with the remaining balance payable upon completion and approval of your website.

• Any work outside the original agreed scope will be quoted and charged separately.

• Website updates and amendments are charged at an agreed hourly rate, typically £55 for the first hour. Content management system software updates are included at no extra charge.

• Images, artwork and visual assets created during the project remain our copyright unless otherwise agreed in writing.

• We aim to review your website regularly and may recommend improvements based on changes in technology, performance or SEO best practice. Any additional work will be quoted separately.

• New pages, additional content and significant changes to the original design will be priced separately.

• Logo design and brand identity creation are not included in standard website design packages unless specifically agreed.

• We encourage you to provide as much original content as possible. Your knowledge of your business and customers is invaluable in creating a website that communicates clearly and effectively.

• Website design is an evolving process, and we may recommend refinements as your business and customer needs change.

• All websites are designed to work across desktop computers, tablets and mobile devices.

Search engine optimisation (SEO)

• Your initial website build includes basic SEO, helping search engines understand your website and its content.

• Advanced and ongoing SEO support is available for an agreed monthly fee, tailored to your business and objectives.

• We’ll ask you to identify the keywords and search terms you believe your customers use when looking for your products or services.

• We may need access to relevant social media accounts to support your wider SEO and digital marketing strategy.

• We can also set up and manage your social media accounts for an agreed monthly fee.

SEO takes time, and results cannot be guaranteed. Our approach focuses on sound practices, useful content and sustainable improvements to your online visibility.

Marketing support.

Your website is an important part of your marketing, but it shouldn’t have to work alone. We offer a range of additional services to help you build a consistent brand and reach the right customers.

These include:

• Logo design and brand identity

• Business stationery, including letterheads and business cards

• Marketing materials, including flyers, leaflets and digital advertising

• Social media setup and ongoing management

• Website content and digital marketing support

Through our trusted partners, we can also arrange signage, vehicle graphics, banners and large format printing.

Where appropriate, we’ll help bring these elements together with your website and wider marketing strategy, giving your business a consistent identity across the channels your customers use.

Need a hand?

Whether you’re starting a new business, building your first website or looking to get more from your existing one, we’re here to help.

We’ll explain your options, talk you through the process and help you decide what makes sense for your business.

No jargon, no unnecessary complications. Just practical advice and a website built around what you want to achieve.

Let’s talk about your project and work out the next steps together.