Privacy Policy
Last updated: 18 December 2025
So&So Marketing (“we”, “our”, or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and safeguard your personal data when you visit https://www.soandsomarketing.com, engage with our services, or otherwise interact with us.
This policy is provided in accordance with the UK General Data Protection Regulation (“UK GDPR”) and the Data Protection Act 2018.
1. Who We Are
So&So Marketing
Website Design & Branding Studio
Location: United Kingdom
Website: https://www.soandsomarketing.com
Email: paul@soandsomarketing.co.uk
For the purposes of data protection law, we are the data controller of any personal data you provide to us.
2. What Data We Collect
We may collect and process the following categories of personal data:
Contact Information
Name
Email address
Telephone number
Business name and details
Project & Enquiry Information
Information you provide about your business
Project briefs, requirements, and correspondence
Technical Data
IP address
Browser type and version
Operating system
Website usage data (via cookies and analytics tools)
Marketing Preferences
Your preferences for receiving marketing communications from us
We do not intentionally collect sensitive personal data.
3. How We Use Your Data
We use your personal data to:
Respond to enquiries and communicate with you
Provide our design, development and marketing services
Manage contracts, invoicing and payments
Improve our website, services and user experience
Send marketing communications where you have opted in
We will only use your data for the purposes for which it was collected.
4. Lawful Basis for Processing
Under UK GDPR, we rely on the following lawful bases:
Contractual necessity – where processing is required to deliver services or respond to a request
Consent – for email marketing and non-essential cookies
Legitimate interests – to respond to enquiries, manage our business, and improve our services (where these interests are not overridden by your rights)
5. How We Share Your Data
We do not sell or rent your personal data.
We may share your data with trusted third parties where necessary, including:
Website hosting providers
Email delivery and communication platforms
Analytics providers (such as Google Analytics)
Subcontractors or freelancers working under our instruction
Regulatory or legal authorities where required by law
All third parties are required to process your data in accordance with UK GDPR and only for specified purposes.
6. Data Retention
We retain personal data only for as long as necessary:
Client and project data: up to 6 years (for legal and accounting purposes)
Enquiry data (non-clients): up to 12 months
Marketing preferences: until you opt out or withdraw consent
Data is securely deleted or anonymised when no longer required.
7. Cookies and Tracking
We use cookies to:
Ensure website functionality
Analyse website traffic and usage patterns
Analytics data is collected in an anonymised form where possible.
You can manage or disable cookies via your browser settings or through our cookie consent banner. For more information, please refer to our Cookie Policy (where applicable).
8. Your Rights
Under UK GDPR, you have the right to:
Access your personal data
Correct inaccurate or incomplete data
Request erasure of your data (“right to be forgotten”)
Restrict processing of your data
Object to processing (particularly for direct marketing)
Request data portability
To exercise any of these rights, please contact us at:
Email: paul@soandsomarketing.co.uk
We may need to verify your identity before responding.
9. Data Security
We take appropriate technical and organisational measures to protect your data, including:
SSL encryption (HTTPS)
Secure UK-based hosting environments
Restricted access to personal data
Regular software updates and security practices
While no system is completely secure, we take reasonable steps to protect your information.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy policies or practices of external sites, and we encourage you to review their policies separately.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated “Last updated” date.
12. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact:
So&So Marketing
Email: paul@soandsomarketing.co.uk
Website: https://www.soandsomarketing.com
You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) if you believe your data protection rights have been breached.
Website: https://ico.org.uk