How it works.

We aim to make the process of building and managing your website as smooth and transparent as possible. Here’s a breakdown of how it all works—from domains and hosting, through to design, SEO, and marketing support.

Website domain & hosting.

• All domain names are subject to availability at the time of registration.

• Domain and hosting fees are charged annually at a pre-agreed rate based on current provider costs.

• These fees must be paid before any website construction begins.

• We can set up custom email addresses (e.g. info@yourdomain.co.uk) or redirect them to your existing email accounts.

• If your contract is terminated, your domain name will be released back to you, but all associated website data and hosting will be removed. Recovery or transfer of data is your responsibility.

• Domain names are always registered under your business address for full transparency.

• To ensure continuity and support, domains and hosting must be managed by us; third-party hosting is not supported.

• It’s advisable to secure both the .co.uk and .com versions of your domain name where possible.

• Hosting includes server space, email, and database support.

• If you already own a domain, we can transfer it to our servers.

Website design.

• A 50% deposit is required before your website build can begin. The remaining balance is due upon completion and approval.

• Any additional work outside the original scope or quote will be charged at a separately agreed rate.

• Website updates are charged at a set hourly rate (typically £55 for the first hour). However, updates to your content management system (CMS) software are included at no extra charge.

• All images, artwork, and visual assets created during the build remain under our copyright and are not transferable unless otherwise agreed.

• We’ll review your website monthly and may recommend updates or improvements based on changes in technology or SEO practices. These will be quoted for as required.

• Expansion of content or the addition of new pages will be priced separately.

• Logo design is not included in standard website design packages.

• You are encouraged to provide as much original content as possible for better results.

• All design work is subject to ongoing refinement and improvement.

• All websites will be designed to work across mobile and tablet devices as standard.

Search Engine Optimisation (SEO)

• Your initial build will include basic SEO to help your website appear in relevant search results.

• Advanced or ongoing SEO support is available for a monthly fee, tailored to your needs.

• You will be asked to provide preferred keywords or search terms for your business.

• We may require access to your social media accounts to assist with your SEO strategy.

• We can also set up and manage your social media accounts for an agreed monthly fee.

Marketing support.

We offer a full suite of marketing services to help launch and promote your brand:

• Logo design and brand identity creation

• Business stationery (letterheads, business cards, etc.)

• Marketing collateral (flyers, leaflets, digital ads)

• Through our trusted partners, we can also arrange:

  • Signage

  • Vehicle graphics

  • Banners and large-format printing

• Social media management that works in tandem with your website strategy, ensuring consistency and maximum visibility for your business online.

Need help at any stage? Whether you’re just getting started or looking to refresh your current setup, we’re here to guide you through it all—no jargon, no fuss.